Blog
Latest product and updates from the Samespace team
Customer Service
Maximizing Customer Satisfaction with Contact Center Quality Monitoring
Learn how contact center quality monitoring improves customer experience by evaluating agent interactions with customers. Get actionable insights now!
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Product
Integrating Contact Center & CRM Software
Want to improve your customer satisfaction and data management? Consider integrating contact center & CRM software. Find out how it can benefit your business.
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Product
Dynamic IVR, smart automation for customer interactions
Discover how a dynamic AI-driven IVR can provide a personalized user experience, reduce costs and streamline operations. Learn more here.
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Product
The Cost Savings of moving to a Cloud Contact Center Solution
Looking for cost savings and improved customer service? Consider a cloud-based contact center solution. Learn more in our in-depth article.
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Customer Service
Why Is Omni-channel Experience Essential To Contact Centers?
Discover the Top 5 Benefits of an Omni-Channel Contact Center - Enhance customer satisfaction & retention while increasing revenue. Read more now.
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Customer Service
How Virtual Agents Transform Customer Experience?
Enhance Customer Experience (CX) with AI-powered Virtual Agents. Automate customer service, collect valuable data, and provide 24/7 support. See how Samespace can help!
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Editorial
What does the Future of the Contact Center look like?
Discover the evolving trends shaping the future of contact centers, including omnichannel experiences, infusion of AI and automation, and the shift towards cloud-based solutions. Read now for more insights!
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Editorial
Enhance agent productivity with Samespace Native CTI within Salesforce
Integrate your contact center with Salesforce using Samespace CTI - Unleash the power of Salesforce, enhance productivity, and achieve faster ASA. Learn how!
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Editorial
Amplify customer experience with Native Samespace CTI for Hubspot
Streamline call workflows, increase productivity, and track customers with Samespace's native integration with HubSpot. Get started today.
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Product
Embedding High Fidelity Call Into Your Web and Improve Your CX
Upgrade your business communication with Samespace Web HiFi - a high-fidelity web call that delivers crystal-clear audio and built-in authentication. Try it for free today!
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Sales
How AI for Sales Boosts Business Growth?
Can AI replace human sellers? Find out how AI is revolutionizing the sales industry with sentiment analysis, conversational AI, and sales forecasting. Read more here.
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Editorial
Coach Agents In Real-Time With Samespace Pulse
Enhance your agent's productivity with real-time coaching and monitoring. Streamline training and improve issue resolution time. Try Samespace Pulse today!
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Editorial
Sentiment Analysis in Contact Center
Gain a deeper understanding of customer emotions and behavior with Sentiment Analysis. Discover how AI-powered voice technology optimizes omnichannel strategies and improves sales funnel.
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Editorial
Enhance your operations with cloud contact center software
Discover how cloud contact center software enhances business operations with omnichannel solutions, superior customer experiences, and better data visualization.
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Editorial
6 Reasons To Switch To a Cloud-Based Contact Center
Discover the top 6 benefits of cloud-based contact center software for businesses in our latest article.
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Editorial
Samespace Analytics: Smart decisions from great Insights
Take control of your contact center data with Samespace Insights. From personalized dashboards to nuanced insights, monitor your team's performance and make data-driven decisions with ease.
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